SonicJobs Logo
Login
Left arrow iconBack to search

Service Manager

Sytner Group
Posted 4 days ago, valid for 23 days
Location

Worcester, Worcestershire WR53DE, England

Contract type

Full Time

By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • Sytner Worcester is seeking an experienced Service Manager to lead their service department team and enhance customer satisfaction.
  • Candidates must have management or supervisory experience in an Aftersales department, with previous experience in the motor industry being essential.
  • The role includes overseeing service advisors and technicians while maximizing profitability through various sales and services.
  • This full-time position may require weekend work to ensure high service levels for customers, and strong leadership skills are necessary for success.
  • The salary for this position is competitive, reflecting the candidate's experience, which should be a minimum of several years in a similar role.

About the role

An excellent opportunity has arisen for an experienced Service Manager to join Sytner Worcester.

As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. 

 You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation.

 This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. 

About you

When applying for this role please consider that we require candidates to have management/supervisory experience in an Aftersales department as a minimum requirement for this role.

Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward.

You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

  • Enhanced Holiday Entitlement 
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Apply now in a few quick clicks

By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.