My client, based in the Worcester area is looking to recruit a Customer Service Administrator on a permanent basis
The main elements of this role includes:
- processing new orders by phone and email
- dealing with current customer enquiries in a timely and efficient manner
- Taking card payments
- Following up on sales leads/new customer enquiries
- Maintaining accurate records
- dealing with all customer service issues as required
- chasing late deliveries and dealing with any order discrepancies
- Liaising with accounts department to rectify outstanding account queries
- raising paperwork on returned items
- General admin support as required
As a suitable candidate you will offer the following
- Previous experience in a similar role
- Experience of cross or up-selling
- Comfortable working with KPI's
- Confident with IT skills including CTM experience
The salary on offer is up to 25,000 and the hours required are Mon-Fri 9am-5pm (Office based)
Keywords
Customer Service, admin, order processing
Back to searchSales Administrator
Jark PLC
Posted 5 days ago, valid for 24 days
Worcester, Worcestershire WR1 1UN, England
£24,000 - £25,000 per annum
Full Time
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Sonic Summary
- My client, based in the Worcester area, is seeking a Customer Service Administrator for a permanent position.
- The role involves processing new orders via phone and email, handling customer inquiries, taking card payments, and maintaining accurate records.
- Candidates should have previous experience in a similar role and be comfortable working with KPIs.
- The position offers a salary of up to £25,000 and requires Monday to Friday hours from 9 am to 5 pm, office-based.
- Ideal candidates will also possess IT skills, including experience with CTM.
