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PFI Senior Operations Manager
We are recruiting for a PFI Senior Operations / Account Manager to Lead our client's PFI contract in Worcester to ensure high-performance delivery across Hard and soft FM functions.
Responsible for P&L, team management, Health & Safety, and continuous improvement across the facilities management contract.
Manage the account and operations team to meet PFI contract standards, strengthen client relationships, and deliver on financial and SHEQ targets across a range of public-facing sites.
Summary:
- PFI Senior Operations Manager / Account Manager
- Location - Worcestershire
- Salary - £80,000 + £6,100 Car allowance
- PFI experience required
- Account Management
- Stakeholder relationships
- P&L responsibility
Duties include:
- Ensure consistent, high-quality service and PFI contract performance.
- Drive financial outcomes and lead commercial delivery.
- Build strong relationships with the client and internal teams.
- Promote continuous improvement and operational excellence.
- Lead and develop the contract team with a focus on safety and compliance.
Qualifications/ Experience:
- Strong Facilities management operational and P&L management background
- PFI Experience - essential
- Healthcare Experience preferred
- Technical Qualifications - desired
- Customer-focused
- Proven leadership and team management - Essential
- Financially astute with strong communication skills
- Knowledge of M&E systems and supplier negotiation
- Background in FM or projects
- Understanding of contract law, H&S, and quality systems
- Adaptable, innovative, and focused on continuous improvement
- Stakeholder relationships
#facilitiesmanagement #PFI #Accountmanager
