Advisory Agent, Member and Client Experience

The work mode arrangement for the position is full-time on site.

There are several opportunities available in Ontario right now.

As a member/client experience advisor, you improve the experience of members and clients by advising them on their banking transactions 💳 and promoting Desjardins products and services. You’re also a digital solutions ambassador📱, helping members and clients use technology securely🔒. More specifically, you will be required to:⤵️

• Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.

• Contribute to business development and maintain business relationships through service delivery and activities.

• Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.

What we offer*

⭐️Competitive salary and annual bonus
⭐️4 weeks of flexible vacation starting in the first year
⭐️Defined benefit pension plan that provides predictable, stable income throughout retirement
⭐️Group insurance including telemedicine
⭐️Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

You must have advanced knowledge of English and French to hold a position at Desjardins Ontario Credit Union.

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

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