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Medical Receptionist

Asheville Non Surgical Orthopedics
Posted 4 months ago, valid for 17 days
Location

Asheville, Buncombe 28801, NC

Salary

Competitive

Contract type

Full Time

Paid Time Off
Employee Discounts

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Sonic Summary

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  • We are seeking a compassionate and organized Patient Care Coordinator to manage front desk operations and enhance patient experiences at our clinic.
  • The role requires 1 year of experience in a medical office or reception role, and responsibilities include greeting patients, scheduling appointments, and assisting with patient care coordination.
  • The position offers a salary of $40,000 per year, along with benefits such as employee discounts, paid time off, and opportunities for training and development.
  • Ideal candidates will possess strong organizational skills, excellent communication abilities, and a positive attitude, with a preference for familiarity with regenerative medicine.
  • Join our close-knit team to make a meaningful impact on patient care and contribute to the growth of our clinic.
Benefits:
  • Employee discounts
  • Paid time off
  • Training & development

The Role


We’re looking for a compassionate, organized, and reliable Patient Care Coordinator to be the welcoming face of our clinic. In this role, you’ll manage front desk operations, coordinate patient care, and support physicians while ensuring every patient has an outstanding experience.


What You’ll Do

  • Greet patients with professionalism and warmth, making them feel supported from the moment they arrive.
  • Manage appointment scheduling, patient check-ins/check-outs, and payment collection.
  • Assist with patient care coordination: ordering MRIs, processing prescriptions, and following up with patients.
  • Maintain accurate charts and process documents efficiently.
  • Handle phone calls, emails, faxes, and office supply orders.
  • Support physicians during procedures and treatments as needed.
  • Restock and maintain the snack and coffee bar.
  • Help patients obtain medical records and imaging results quickly.
  • Promote and upsell regenerative medicine services to enhance patient care and clinic growth.
  • Contribute ideas for improving processes and patient experience.
  • Pitch in with team tasks such as laundry or room resets when needed.

What We’re Looking For

  • A candidate seeking a long-term role with growth potential.
  • Reliable, trustworthy, and self-sufficient, with strong attention to detail.
  • Excellent communication skills and a cheerful, positive attitude.
  • Strong organizational skills and ability to multitask in a busy environment.
  • Required: 1 YEAR experience in a medical office or reception role.

Preferred but not required:

  • Familiarity with regenerative medicine.
  • Phlebotomy certification.
  • Knowledge of Tebra (Kareo) EHR software.

Our Team

We’re a small, close-knit group (2 full-time and 2 part-time employees). We value flexibility, collaboration, and a can-do spirit. Everyone contributes, and your role will be vital to both patient experience and clinic success.


Why Join Us?

  • Be part of a compassionate, patient-centered team.
  • Make a direct difference in people’s lives every day.
  • Learn and grow in the field of regenerative medicine.
  • Work in a supportive, holistic healthcare environment.



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