Director of IT Infrastructure and Operations

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more.

Job Description

Infrastructure & Operations Leadership

• Lead the design, implementation, and management of enterprise infrastructure including networks, data centers, servers, storage, and hosting solutions (on-premises and cloud).
• Ensure scalability, reliability, and performance of core IT systems to support global manufacturing and business operations.
• Oversee IT operations processes such as incident, problem, change, and capacity management, ensuring adherence to ITIL best practices.

Networking & Data Centers

• Direct the planning, deployment, and support of local area networks (LAN), wide area networks (WAN), wireless, and remote connectivity solutions.
• Manage the operation, security, and resiliency of corporate and plant-level data centers.
• Drive modernization initiatives including network segmentation, SD-WAN, and high-availability architectures.

Cybersecurity

• Oversee security architecture, vulnerability management, and compliance monitoring across infrastructure and operations.
• Implement and enforce cybersecurity policies, identity and access management, endpoint protection, and incident response plans.
• Partner with enterprise security teams, vendors, and auditors to ensure compliance with regulatory, industry, and insurance requirements.

Servers, Hosting & Microsoft Technologies

• Lead lifecycle management of Windows, Linux, and virtualized server environments.
• Ensure high availability, disaster recovery, and backup strategies are in place and regularly tested.
• Manage the Microsoft ecosystem (Active Directory, M365, Teams, SharePoint, Exchange, Intune) ensuring effective collaboration, governance, and end-user productivity.

Client Services

• Oversee service desk and client computing teams to ensure timely, effective resolution of incidents and requests.
• Define and track KPIs for user experience, satisfaction, and service quality.
• Standardize device management, patching, and deployment processes for desktops, laptops, and mobile devices.

Vendor & Budget Management

• Manage infrastructure vendors, contracts, and service providers to ensure value, performance, and cost control.
• Develop and manage capital and operating budgets for infrastructure and operations.
• Negotiate agreements for hardware, software, cloud services, and telecommunications.

Leadership & Team Development

• Lead, mentor, and develop a high-performing Infrastructure & Operations team.
• Foster collaboration across IT and business functions to ensure alignment and service excellence.
• Promote a culture of accountability, continuous improvement, and operational discipline.

If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!