ServiceNow Business Development Executive

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

Role Description

• Create and execute sales plans to consistently achieve or exceed your assigned quarterly sales quota 

• Work with assigned territory to identify, progress and close sales of ServiceNow software licensing 

• Maintain an expert level knowledge and communication pertaining to the value of the ServiceNow platform, its component solutions, and that of SHI and its offerings 

• Build effective relationships with ServiceNow sales and collaborate to develop plans for assigned territory 

• Act as an escalation point and advocate for critical customer issues 

• Be the trusted advisor to the customer by understanding their existing and future road map to drive SHI ServiceNow practice within the marketplace 

• Prospect qualification and the development of new sales opportunities and ongoing revenue streams 

• Arrange and conduct initial meetings and presentations 

• Sales process management and opportunity close 

• Ongoing account management to ensure customer satisfaction, on time renewals, and drive additional revenue streams

Behaviors and Competencies

• Reporting: Can proactively gather, organize, and present information to facilitate decision-making and progress.

• Training: Can proactively seek out areas of improvement, initiate training programs, and contribute to innovative learning methods.

• Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.

• Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.

• Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.

• Analytical Thinking: Can synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably.

• Data Analysis: Can apply complex analytical methods and algorithms for predictive modeling and can interpret and communicate the results effectively.

• Teamwork: Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential.

• Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.

• Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.

Skill Level Requirements

• The ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process. - Intermediate

• Understanding of Information Technology products and solutions to effectively evaluate, implement, and support technological initiatives within an organization. - Intermediate

• Ability to examine, clean, transform, and model data to discover useful information, draw conclusions, and support decision-making. - Intermediate

• Comprehension of the inner workings of a company, including its market positioning, competitive dynamics, and operational processes, to inform decision-making and drive sustainable growth. - Intermediate

Other Requirements

The estimated annual pay range for this position is $150,000 - $225,000 which includes a base salary, and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status