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Unit Secretary, Adult Psych

Cape Cod Healthcare
Posted 7 months ago, valid for 14 days
Location

Barnstable, 02601, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The position involves maintaining accurate and up-to-date patient records, answering phones, and processing medical documentation as per CPC policies.
  • Candidates should have prior experience as a Medical Secretary or Medical Receptionist, with proficiency in Microsoft Office Suite and excellent organizational skills.
  • The role requires adherence to departmental procedures and effective communication with healthcare professionals and patients.
  • A current BLS certification is required within one month of hire, along with Crisis Prevention Intervention (CPI) or MOAB Training.
  • The salary for this position is competitive, and applicants should ideally have at least one year of relevant experience.

1.聽聽聽聽聽 Maintains accurate, complete and up-to-date patient records as prescribed by CPC policies and procedures, obtaining old record, reports, results, as instructed.

2.聽聽聽聽聽 Answers phones, relays call, and/or messages, calls ancillary departments, private physicians, other healthcare facilities, etc., as requested.

3.聽聽聽聽聽 Copies, faxes and scans materials as requested, obtains, correlates and processes records and reports as required by CCH, DMH and regulatory agencies and as requested by physicals, management, nurses or clinicians.

4.聽聽聽聽聽 Timely faxing all court paperwork to meet State requirement. Coordinating documents with the associated law firms and the court.

5.聽聽聽聽聽 Daily review of all patient鈥檚 paper medical record to ensure completion of all forms including, but not limited to: Release of Information, treatment plans, consent to treat, Medicare certifications/recertifications.

6.聽聽聽聽聽 Responds to requests for release of medical record information in accordance with established policy and procedures.

7.聽聽聽聽聽 Adheres to departmental operating procedures and maintains a cooperative and courteous relationship in all telephone and verbal communication with coworkers, physicians, volunteers, patients and allied healthcare professionals.

8.聽聽聽聽聽 Follows visitor policies and procedures, ensuring prior to the visitor entering the unit that the patient has agreed to the visitor, a face-to-face greeting is performed at the outside entrance, contraband is explained, and a search of any items brought onto the unit is completed

9.聽聽聽聽聽 Prepares admissions packets while maintaining adequate quantity of forms, materials and supplies. Maintains reference materials.

10.Demonstrates knowledge of Healthcare Information Systems.

11.Represents hospital in the community and within the hospital by maintaining confidentiality regarding patients.

12.Consistently provides service excellence to all patients, family members, visitors and co-workers.

13.Performs other work related duties and activities as assigned or requested.



聽聽聽聽聽聽聽聽 Ability to read, write and communicate in English

聽聽聽聽聽聽聽聽 Medical Secretary/ Medical Receptionist, experience preferred

聽聽聽聽聽聽聽聽 Working knowledge and proficiency with Microsoft Office Suite (Word, Excel, Outlook) and internet search engines

聽聽聽聽聽聽聽聽 Excellent organization and time management skills

聽聽聽聽聽聽聽聽 Crisis Prevention Intervention (CPI) or MOAB Training within 1 month of hire聽

Current BLS certification or within 1 month of hire




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