Case Manager

The Case Manager is responsible for the treatment and coordination of services to foster/adopt children and their biological families in conjunction with the foster/adopt family.

• Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
• Parental Paid Leave
• Retirement savings plan with company match.
• Paid time off and holiday pay.
• Mileage reimbursement.
• Tuition reimbursement available.
• Company sponsored learning and development

Other duties may be assigned as necessary.

• Facilitate placement of children in foster and adoptive homes and ensures intake paperwork is signed and entered into electronic case management system within timeframes outlined in Arrow policy and procedures.
• Participate in development of assessment, treatment planning, service delivery, discharge, and aftercare as determined by child’s service package.

  Assist and monitors families in the compliance of licensing/regulatory standards to maintain service package requirements and credentialing.

  Implement Pre-Admission Assessment and Individual Treatment Plans in conjunction with foster parents and clients and treatment team.
• Provide consultation for foster parents, adoptive parents, biological parents, respite provider, childcare staff, and other caregivers, as indicated.
• Maintain accurate, timely, and complete case notes, billing documentation, treatment plans, progress notes and other documentation according to licensing, accreditation, and agency standards.
• Attend trainings and meetings as required.
• Serve as the child’s education liaison with the referral agency and foster parents.
• Participate in case planning conferences, Professional Consulting Team, School meetings, court hearings, staffing, etc., as appropriate, for cross system collaboration.
• Maintain regular contact with family and child and monitors psychological, mental, emotional, physical, and environmental well-being through phone contacts, email, and home visits according to licensing, accreditation and agency standards.
• Help families develop a therapeutic milieu conducive to healthy child development. In accordance with the agency’s treatment model.
• Provide crisis intervention as needed to prevent escalation of high-risk behavior, relapse, hospitalization, placement disruption, and other negative outcomes on a 24-hour on-call basis.
• Coordinate care of the child with the medical consenter and participates in STAR Health Coordination applicable only in TX.
• Complete all discharge summaries and provides after-care services as required by youth’s service package.
• Maintain child and/or family records in Arrow’s electronic client information system utilizing assigned Arrow technology resources. These resources may include, but are not limited to: desktop computers, laptop computers, touchscreen devices, and scanners.
• Utilize Arrow cell phone mobile data hotspot for in-field access to Arrow’s client information system in order to complete documentation in accordance with job workflow.
• Conduct quarterly evaluations, creates corrective action plans and monitors foster home for safety and compliance.
• Maintain Family Training Plan for assigned families.
• Perform all duties within contract, state and federal regulations, company policy, and regulatory agency standards.
• May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training.

Bachelor’s Degree in Social Work, Social Services, or a related field and at least 1 year of experience working with children and families. Master’s Degree preferred.