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Remote Client Support Specialist

Consultwithtray
Posted 4 days ago, valid for 23 days
Location

Beaumont, TX, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • We are looking for a Remote Client Support Specialist to assist clients with travel bookings and ensure a smooth workflow.
  • This role requires excellent communication skills and a strong attention to detail, with a preference for candidates with customer service experience.
  • The position is fully remote and offers flexible work options, making it ideal for organized individuals who enjoy helping others.
  • Candidates must have a reliable internet connection and be authorized to work in the US, UK, Australia, LATAM, or Spain.
  • The salary for this position is competitive, and while specific years of experience are not required, any relevant experience will be beneficial.

We're seeking a motivated Remote Client Support Specialist to provide professional support and assist clients through a structured, team-supported workflow. In this fully remote role, you'll help coordinate client requests, manage communication, and ensure a smooth and organized experience throughout the process.

This opportunity is ideal for someone who enjoys helping others, staying organized, and delivering excellent service while working independently in a flexible remote environment.

Key Responsibilities

  • Support clients with booking flights, hotels, cruises, and tailored holiday packages.

  • Respond to client inquiries with timely and accurate communication

  • Research destinations, offers, and travel options to suit each clients needs and budget.

  • Coordinate scheduling, confirmations, updates, and follow-ups as needed. 

  • Maintain organized records and documentation of client interactions

  • Assist with workflow coordination to help ensure a seamless client experience.

Qualifications

  • Excellent communication and interpersonal skills.

  • Strong written and verbal communication skills. 

  • Customer service, support, or client-facing experience preferred but not required

  • Comfortable working independently in a remote setting

  • Organized, dependable, and detail-oriented

  • Comfortable using online systems and technology platforms

Technical Requirements

  • Laptop or desktop computer.

  • Reliable broadband internet connection.

  • Smartphone for communication and updates.

  • Must be authorized to work in the US, UK, Australia, LATAM, or Spain

Why This Role Stands Out

  • Fully remote with flexible work options

  • Comprehensive onboarding and ongoing mentorship

  • Collaborative and supportive team environment.

  • Opportunity for long-term growth and professional development in client services




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.