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Job Summary: We are seeking a highly motivated Nonprofit Outbound Call Rep. This is a high-volume outreach role (80–100 outbound calls per day) focused on building partnerships with nonprofit organizations to identify and secure volunteer opportunities at local non-profit organizations for employees with temporary work restrictions. This role involves building and maintaining relationships with nonprofit organizations, educating them about the program, and coordinating placements to ensure a positive experience for both the employee and the nonprofit.
The ideal candidate will be a strong communicator, organized, and capable of managing outreach initiatives effectively.
Key Responsibilities
- Conduct proactive outreach to nonprofit organizations via phone, email, and other communication channels to identify volunteer opportunities.
- Clearly communicate program benefits to nonprofits, emphasizing the low-risk, no-cost nature of participation.
- Secure positive placements by coordinating with volunteer coordinators or program managers.
- Maintain accurate records of outreach activity, responses, and placements in company CRM or tracking systems.
- Follow up to ensure successful placement outcomes and address any issues or concerns.
- Develop and nurture relationships with local nonprofit partners to expand placement opportunities.
- Provide regular reports to management on outreach performance, placement activity, and emerging opportunities.
Qualifications
Required:
- Excellent verbal and written communication skills.
- Strong organizational and time-management skills.
- Ability to manage high-volume outreach while maintaining professionalism.
- Positive, proactive, and solution-oriented attitude.
- Comfort interacting with nonprofit organizations and explaining program logistics clearly.
Preferred:
- Experience in inside sales, call center, or high-volume outreach required/preferred
- Familiarity with CRM systems or volunteer management software.
- Comfortable working toward daily call/activity goals
- Knowledge of the local nonprofit landscape.
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