Manager, Software Product Delivery

Job Duties and Responsibilities:

People Leadership and Capability Development – 40%

Accountabilities

• Lead, coach, and develop Software Product Managers, Product Owners, or hybrid product delivery teams.
• Establish clear role expectations, competency models, and career growth pathways.
• Build capabilities in product thinking, business value alignment, backlog management, stakeholder engagement, release readiness, and delivery execution.
• Foster accountability for delivery commitments, business outcomes, and continuous improvement.
• Conduct performance management, coaching, hiring, onboarding, and succession planning activities.
• Develop future leaders through mentoring, stretch assignments, and leadership development opportunities.
• Promote a culture of ownership, collaboration, customer focus, and operational excellence.
• Enable teams to effectively leverage AI, automation, and modern delivery practices to improve productivity and outcomes.

Success Measures

• Employee engagement
• Team retention
• Internal promotions
• Capability maturity growth
• Stakeholder satisfaction

Delivery Excellence, Governance, and Operating Model Leadership – 20%

Accountabilities

• Define and continuously improve delivery standards, governance practices, and team operating expectations.
• Establish and maintain Definition of Ready, backlog quality, prioritization, and release readiness standards.
• Ensure work aligns product strategy, value stream objectives, PI commitments, and measurable business outcomes.
• Drive adoption of standardized software delivery practices across teams.
• Monitor delivery health through metrics including predictability, throughput, cycle time, lead time, quality, and backlog readiness.
• Lead continuous improvement initiatives that improve delivery effectiveness, team efficiency, and organizational agility.
• Support implementation and evolution of the organization's product-led operating model.

Success Measures

• Predictability performance
• Backlog health
• Release success rate
• Delivery flow metrics
• Adoption of standard practices

Delivery Oversight and Team Enablement – 20%

Accountabilities

• Support teams in managing execution risks, dependencies, blockers, and operational constraints.
• Facilitate effective planning, prioritization, sprint execution, release readiness, and value delivery.
• Apply Agile and SAFe practices to enable successful PI Planning, backlog refinement, dependency management, and release coordination.
• Identify systemic bottlenecks impacting delivery performance and drive resolution.
• Partner with Engineering, Architecture, UX/UI, and Product leadership to address capacity, technical health, quality, and delivery risks.
• Ensure teams balance strategic initiatives, operational commitments, technical debt, and platform sustainability.

Success Measures

• PI predictability
• Dependency resolution effectiveness
• Reduction in delivery risks
• Delivery cycle improvements
• Team execution health

Strategic Stakeholder Alignment and Business Outcomes – 10%

Accountabilities

• Partner with Product, Engineering, UX/UI, Architecture, and Operations leaders to align priorities and delivery plans.
• Facilitate decision-making forums and governance processes that improve transparency and execution effectiveness.
• Ensure teams understand business objectives, customer outcomes, operational impacts, and value realization expectations.
• Communicate delivery health, risks, dependencies, and trade-offs to leadership.
• Drive alignment between strategic goals, roadmap priorities, and delivery execution.
• Support business case development, prioritization decisions, and outcome measurement.

Success Measures

• Stakeholder satisfaction
• Alignment to strategic priorities
• Business value achievement
• Escalation resolution effectiveness

Operational Leadership and Continuous Improvement – 10%

Accountabilities

• Provide oversight of reporting, tooling, governance processes, and organizational planning activities.
• Monitor delivery performance, operational risks, dependencies, and improvement opportunities.
• Identify opportunities to improve team effectiveness, delivery processes, and organizational capabilities.
• Support organizational planning, capacity forecasting, and workforce development efforts.
• Champion continuous improvement through data-driven decision making and measurement.

Success Measures

• Operational efficiency
• Reporting accuracy
• Continuous improvement adoption
• Planning effectiveness

Qualifications (Education, Experience, Certifications & KSA):

• Bachelor’s degree or equivalent combination of education and experience.
• Master’s degree preferred.
• 5-7 years of Software Product Management, Product Ownership, Technology Delivery, or Agile leadership.
• 3-4 years of leadership experience.
• Scrum Master Certification or Product Manager/Product Owner SAFe® certification preferred.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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