Operations Manager

About Woodhouse Day Spa

Woodhouse Day Spa is a modern luxury day spa dedicated to delivering results-driven treatments and exceptional hospitality in an elevated, serene environment. Our leaders are the stewards of that experience — responsible for the people, operations, and financial performance that make the Woodhouse standard possible every single day.

The Opportunity

We are seeking a detail-driven, guest-focused Operations Manager to oversee the daily operations of our spa. You'll be the connection between inventory, retail merchandising, and the guest floor — ensuring the spa is always fully stocked, beautifully presented, and running smoothly.

What You'll Do

●      Manage monthly inventory counts and place accurate retail, back bar, and supply orders

●      Reconcile invoices, receiving reports, and daily deposits

●      Merchandise retail products to drive guest sales

●      Lead daily huddles and coach the team on performance and guidelines

●      Maintain the cleanliness, safety, and readiness of the entire spa facility

 

What We're Looking For

●      2-5 years of retail sales or inventory management experience

●      Intermediate Excel skills

●      Strong organizational and communication skills

●      Comfort in a fast-paced, multi-tasking customer service environment

●      Flexible availability including evenings and weekends

 

What Success Looks Like

●      Zero out-of-stock on top retail and back bar items

●      100% invoice matching accuracy

●      Shrinkage held at 2% or below

 

What We Offer

●      Competitive management-level compensation

●      Complimentary and discounted spa services

●      A collaborative leadership team invested in your growth

●      Clear performance goals and accountability structure

 

If you love running a tight, well-stocked operation and leading a team that delivers, we want to hear from you.

To apply, email your resume to careers@carmel.woodhousespas.com or visit woodhousespas.com/careers.