Back to search
Schedule & Work Environment:
Monday–Friday, 8:00 a.m. to 4:30 p.m. No weekends or holidays. Onsite position
Â
Location:
North Hospital Medical Office Building (MOB) – Carmel
Â
Key Responsibilities:
Facilitate efficient patient flow from point of entry to final destination in a timely, accurate, and professional manner
Schedule and coordinate appointments with Radiology and the Pulmonary Function Lab
Obtain and verify patient demographic, insurance, and financial information to ensure accurate records and optimal reimbursement
Interview patients to collect appropriate medical information
Explain departmental and hospital policies, procedures, and charges
Enter and validate charges in appropriate systems and collect required payments
Answer incoming calls and direct patients and visitors appropriately
Utilize Cerner (or Epic) to manage scheduling, registration, and documentation
Â
Skills for Success:
Strong customer service and patient-centered approach
Ability to work collaboratively within a team environment
Professional, courteous, and compassionate communication style
High attention to detail and organizational skills
Understanding of the role and accountability for performing it effectively
Experience with Cerner or Epic preferred
Â
Required Qualifications:
High School Diploma or GED
Ability to learn, understand, and retain medical coding concepts, including ICD-10 and CPT
Ability to interpret insurance information accurately
Basic proficiency in Microsoft Office (Word, Excel, PowerPoint
Â
Preferred Qualifications:
Prior experience in a healthcare or clinical setting
Knowledge of medical terminology and clinical practices
Experience with medical coding (ICD-10, CPT)
Familiarity with electronic health record systems (Cerner or Epic preferred)
- Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
- IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
- A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
- With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
- At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
- Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.
Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.
Learn more about this Employer on their Career Site
