Title Clerk - DMP

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement
   

This position operates onsite in our Carmel, Indiana office. The ideal candidate will reside within this area.

We're Looking For:

A Title Clerk who acts as a support partner by verifying and processing all incoming titles. The Title Clerk is responsible for ensuring all titles are processed and verified accurately, efficiently, and effectively by following correct policies and procedures. Must know, practice, and ensure that company policies, procedures, and applicable state and federal laws are always followed. The Title Clerk collaborates with various departments and has no direct reports.

What You'll Do:

• Performs data entry, and inputs title information into the system.

• Verifies payment status.

• Checks vehicle titles and/or supporting documentation for accuracy ensuring the title is acceptable under state law by the buyer and does not contain any alterations.

• Re-assigns title and provides supporting documentation based on confirmations of sale for large consignors as well as dealer-to-dealer transactions.

• Scans titles into electronic format.

• Creates shipping labels, packages, and seals, and sends titles to buyers daily via Federal Express.

• Ensures titles are delivered to the correct purchasing dealer and/or buyer.

• Responsible for running title reports and assisting with title inquiry emails.

• Files titles that are awaiting payment into a secured fi reproof title cabinet. Assists Coordinators/Leads with reporting, audits, title updates, and/or phone calls.

• Other projects and tasks as assigned.

What You Need:

• Attention to detail and ability to accurately distinguish between numbers and letters and alphabetize.

• Strong written and verbal communication skills.

• Must exhibit strong team player attributes with the ability to multi-task and prioritize as well as work independently.

• Must type 55 WPM and have strong 10-key typing skills.

• Two years of experience in data entry or title work is required with automotive experience preferred.

• General automotive knowledge is required.

• Conflict resolution and customer service skills are required.

• A notary public license within 6 months of hire is preferred.

• Basic knowledge of Google applications.

• High School Diploma or GED required with some college preferred.

Sound like a match? Apply Now - We can't wait to hear from you!