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IT Support Engineer

Photon
Posted 2 months ago, valid for 16 days
Location

Dallas, TX 75320, US

Salary

$46,000 - $55,200 per year

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Contract type

Full Time

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Sonic Summary

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  • The job involves maintaining the premises and IT equipment crucial for business operations, ensuring cleanliness and addressing maintenance issues.
  • Responsibilities include managing domestic and international shipping of IT assets, providing a hospitable experience for office guests, and maintaining asset records.
  • The candidate will also lead office improvements and renovations, assist CXOs during visits, and be flexible with schedules, including weekends and holidays.
  • Proficiency in MS Office is required, along with the ability to travel to other locations for business needs.
  • The position requires a minimum of 3 years of experience, with a salary range of $50,000 to $70,000 annually.
Greetings Everyone

Who are we?聽

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check聽https://youtu.be/uJWBWQZEA6o.

路Maintain Photon premises in the geography :聽
Premise maintenance includes:聽
1) Floor walks before arrival of Associates to ensure cleanliness and hygiene聽
2) Liaising with building reps / agency for any unresolved maintenance issues thereof.
路Maintenance of IT equipment crucial to business operations (VCs)聽 1) Checking weekly the working condition of the same聽 2) Liaising with offshore IT team for periodic maintenance.
路Liaise with FedEx :聽 1) Handle domestic and international shipping of IT assets and documents 2) Generate labels聽
路Provide office guests (clients) with a hospitable experience 1) Preparing for premises access in advance 2) Arranging refreshments on an as needed basis.聽
路Manage and maintain asset (IT equipment) records. Interface with appropriate departments (Compliance - IT)聽 internal to the company.
路Being the聽 lead in office improvements and renovations projects based on requirements / directives provided.聽
路Be the local liaison for the new office set up: 1) visit new office spaces basis curated list 2) liaising with landlord / agent to execute customized fit-outs.
路Assist CXOs with their requests during visits on an as needed basis.聽
路Be flexible with schedules and support during weekends/holidays when required.
路Travel to other locations for business requirements : client site, tradeshows on an as needed basis.聽
路Proficiency in MS Office.
路Follow established processes for reconciliation of expenses on a weekly basis.



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