Loaner Desk Agent

Dealership:

BMW of Sterling

BMW/Mini of Sterling is Looking for Loaner Desk Agents!

BMW/Mini of Sterling is seeking a talented and motivated* Loaner Desk Coordinator *who wants to grow their career with the best in the business! If you are personable, motivated, have a great attitude and are looking for a great opportunity to advance your career, we want to talk to you!

BMW/Mini of Sterling is one of over 300 + dealerships that make up the Lithia & Driveway family and is currently the second largest automotive retailer in the nation.

What will I be doing?

• Assure proper and thorough check in/check out of loaner vehicles upon client departure/return.
• Assess loaners for excessive mileage, damage, fuel level and overall cleanliness.
• Remind clients to remove all personal belongings including, garage door openers, etc.
• Assure loaner check in/check out process is operating with maximum efficiency with a consistent flow throughout the service drive.
• Assist Loaner Agent in the preparation of new loaner vehicle units and the retirement of expired units.

Who are we looking for?

• Automotive Customer Service Experience, Preferred
• Customer-focused, energetic, and self-motivated
• Outstanding follow up
• Ability to convert internet leads to appointment/sales
• Team player is a must
• Strong communication skills –verbal and written
• Excellent computer skills including CRM proficiency
• Highly organized with attention to detail

What do we offer?

We offer a generous, comprehensive benefits package and all the tools you will need to be successful. Our offerings include:

• Great work environment - beautiful, new, state-of-the-art facility
• Industry leading compensation and benefits package
• Tremendous opportunity for career advancement
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-term Disability Insurance
• Company-Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs
• Opportunity for advancement

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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