Systems Administrator

Job Summary 

The Citrix Administrator supports, maintains, and administers enterprise systems,  infrastructure, and application environments. This role is responsible for responding to  system-related incidents, troubleshooting technical issues, and implementing effective  solutions. The Citrix Administrator ensures that systems are functioning efficiently and  securely while collaborating with cross-functional teams to support technology operations  across the organization. 

Essential Functions 

• Supports and maintains enterprise systems, servers, applications, and related  infrastructure. 

• Responds to hardware, software, and network incidents and service requests,  ensuring timely resolution. 

• Performs system monitoring, maintenance, and patching to ensure optimal  performance and compliance. 

• Maintains accurate documentation of system configurations, procedures, and  incident resolutions. 

• Participates in the on-call rotation to provide after-hours technical support as  needed. 

• Promotes system security, user access controls, and compliance with  organizational and regulatory standards. 

• Collaborates with IT teams and business stakeholders to evaluate and implement  technical solutions. 

• Assists in the deployment and configuration of new systems and upgrades to  existing infrastructure. 

• Follows change management protocols and participates in testing and validation  processes. 

• Identifies and shares best practices with peers and supports continuous  improvement initiatives.

• Required for All Jobs 

• Performs other duties as assigned. 

Qualifications 

• H.S. Diploma or GED required 

• Bachelor's Degree in Computer Science, Information Technology, or a related field  preferred 

• 2-4 years of experience in systems administration required 

• Experience supporting a mid to large-size enterprise environment preferred Licenses and Certifications 

• Relevant certification in systems administration, such as Microsoft Certified: Azure  Administrator Associate, CompTIA Server+, or Red Hat Certified  

System Administrator (RHCSA) Preferred 

• Relevant certification in Citrix administration, such as Citrix Certified Associate - Virtualization, Citrix Certified Professional - Virtualization or Citrix Virtual Apps and  Desktops Service on Citrix Cloud Preferred