Customer Technical Support Specialist (Help Desk)

Description

 Client Solution Architects (CSA) is currently seeking a Customer Technical to support a program at Dahlgren Naval Base.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.  

This position is contingent upon award. 

How Role will make an impact:

• Support using help desk tool such as BMC’s Remedy and ServiceNow

Requirements

What you’ll need to have to join our award-winning team:

• Clearance: Must possess and maintain an active Secret Clearance
• Two (2) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC’s Remedy and ServiceNow. 
• This position is required to be designated as IAT II level