Project Analyst, Technical Communicator

Project Analyst, Technical Communicator

Work Mode: Hybrid

Location: Hybrid – Kohler, WI

Opportunity

Responsible for the on-time creation and accuracy oftechnical content developed for plumbing products – deliverables to includepublications, labels and packaging, and animations. Responsible forincorporation of publication requirements through consultation with SubjectMatter Experts, Tech Comm illustration team, vendors and additional supportfunctions. Leads the creation and maintenance of content and illustrations forinstallation instructions, homeowner guides, and servicing instructions.Recommends content and illustration standards for product supportdocumentation.

Specific Responsibilities

• Responsible for the coordination of publication requirements with Engineering, Marketing, and Technical Publications service parts, illustration, and translation staff for Kohler, Sterling, and other brands as identified.
• Communicates effectively within the Tech Comm team and with Engineering, Marketing, Customer Service, and other functions to establish clear and concise project scopes and timelines.
• Serves as main contact with project teams for technical content and literature requirements. Understands and advises project teams to properly support product launches.
• Evaluates project scope and timing to establish clear, actionable timelines for literature completion. Negotiates and sets productions schedules for literature.
• Ensures the timely completion of assigned publications. Exhibits strong leadership in the planning, scheduling, organizing, and team implementation of these publications.
• Maintains initial development and quality responsibility for technical literature as assigned, covering product information, installation, use, and/or servicing.
• Represents Tech Comm department in matters of technical content and usability of publications. Recommends and supports technical communication requirements, standards, and processes for all publications.
• Maintains all project data including the determination of cost and timing parameters for projects.
• Solicits from and contributes to profession through external activities.
• Other responsibilities and tasks as assigned.
  

Skills/Requirements

• Requiresa Bachelor’s Degree in English, Technical Communications, TechnicalIllustration or other technical discipline along with strong technical writingbackground.
• At least 4 years of technical writing experience for product and/orsoftware is required.
• At least 2 years experience in plumbing productinstallation, design, or documentation preferred, but will substitute similarexperience in a related technical/manufacturing field.
• Mechanical aptitude, diagnosticskills, and ability to read drawings is required.
• Mustbe self-motivated.
• Requires computer aptitude and demonstrated writing.
• Requires demonstrated visualization skills – the ability to translate betweentwo- and three-dimensional data views. Illustrationexperience a plus.
• Requires proven interpersonal and team leadershipskills.
• Must demonstrate proficiency at managing complex projects, and abilityto adapt to changing priorities.
• Typing skills are essential for productivity.
• Experienceauthoring within a tagged language (XML/DITA) is REQUIRED.
• Experiencewith XML and DITA authoring tools is REQUIRED.
• Authoring for reuse is REQUIRED.
• Experience with SAP is PREFERRED.
• Requires familiarity with InDesign.Illustration experience with CAD or Pro/E, Creo, Adobe Illustrator, orArbortext IsoDraw a plus.
• Proficiency with database use and excel spreadsheetsrequired.
• Candidatewill use Astoria CMS, Oxygen, InDesign, Windchill, MS Project Online, MS Teamsand Office daily. Preference to candidates with this software experience.

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Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.  Kohler Co. is an equal opportunity/affirmative action employer.