Summary Statement:
The Apprentice Bartender, is responsible for assisting Bartenders in all operational duties. This position is key in ensuring guests have a satisfactory experience by maintaining clean bars and keeping the bar stocked with supplies. The Apprentice helps in marketing the restaurant and other services by offering a targeted guest base while focusing on the development of a personal clientele list. The ideal candidate always works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service.
Primary Job Duties: – Includes but is not limited to:
- Greet, interact, entertain, and serve guests courteously and in a timely manner with an upbeat attitude.
- Anticipate guest needs and respond to all guest inquiries, requests, directions, and information in a courteous and polite manner.
- Assist the Bartender by obtaining food and beverage orders from guests, organizing and prioritizing service per appropriate service sequence. Ensure that all orders are correct, properly presented and that special requests have been met.
- Follow drink recipes when dispensing drinks and garnish beverages as needed per company standards and recipes.
- Stock and setup/breakdown bar area daily.
- Up sell guests by suggestively selling menu items, specials, and beverages.
- Recognize and cultivate regular guests and repeat business.
- Maintain line of sight/atmosphere control by circulating through your work area during your shift.
- Keep all work areas clean and free of dirty glass, ashtrays, etc. and ensure that all tables and chairs are set correctly. Sweep, mop, wash, and sanitize bar mats, polish, wash glassware as needed.
- Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated and alert the Manager of disruptive guests. Refuse further service of alcohol to overly intoxicated guests in a courteous and safety-minded manner.
- Comply with all safety and health department procedures and all state and federal liquor laws. Ensure that guests are of legal age to consume alcoholic beverages.
- Report any incidents of theft, vandalism, or violations to management.
- Participate in in-house modeling programs, special casino events, banquet service functions, marketing campaigns and advertising by performing model/presenter tasks.
- Maintain social platforms as indicated by management; post events, communications and participate in marketing campaigns via social media.
- Obtain and maintain position-specific licensing.
- Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
- Perform other job-related duties as requested.
Qualifications: – Includes but is not limited to:
- Strong knowledge of spirits, wine, champagne, beer, and mixed cocktails.
- Ability to work varied shifts, including nights, weekends, and holidays.
- Ability to effectively communicate in English.
- Polished appearance and demeanor.
- Excellent customer service skills.
- Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
- Ability to work varied shifts, including nights, weekends, and holidays.
Preferred:Â
- Modeling experience.
- Experience working in a nightclub or day club.
- Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
- At least 21 years of age.
- High School Diploma or equivalent.
- Minimum six months of previous beverage service experience.
Certificates, Licenses, Regulations:
- Proof of eligibility to work in the United States.
- Ability to obtain the following:
- Alcohol Awareness Card
- Food Handling Card
- Non-Gaming Card
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is typically performed in a restaurant/bar environment.
- Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
- Prolonged sitting/standing.
- Bending and reaching.
- Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 50 lbs.
- Eye/hand coordination.
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
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