Sr. Manager Global Supplier Relationship

Full-time | Product and Procurement | Location – Olathe, KS, 66062 

Reports to Chief Product & Procurement Officer

The Global Supplier Relationship, Sr. Manager leads the development, structure, and execution of supplier relationship management practices across Product & Procurement worldwide. This role drives consistency, accountability, and performance through strong collaboration, data-driven insights, and elevated negotiation capabilities. Acting as a strategic partner and coach, the Sr. Manager strengthens global supplier relationships, aligns TVH’s strategy with operational execution, and empowers teams to deliver exceptional results.

YOUR ROLE AND RESPONSIBILITIES

Supplier Relationship Management Excellence

• Lead COE and implement best practices in supplier segmentation, relationship management, and negotiation, ensuring alignment with key business stakeholders.
   

• Build strong global relationships with supplier-facing roles across P&P and strengthen cross-regional supplier engagement. 

• Structure and standardize processes around supplier collaboration to increase efficiency, visibility, and accountability.

Strategic & Cross-Functional Leadership

• Translate the TVH strategy and the Product & Procurement (P&P) vision into actionable strategic and tactical direction for supplier relationship management.
   

• Collaborate closely with cross-functional teams including Product & Procurement, Indirect Spend, Technical Services, Supply Chain, Category Management, Operations, and other global departments.
   

• Actively support and participate in the Global Product & Procurement Management Team, sharing best practices and contributing beyond the supplier relationship scope.
   

Performance Improvement & Team Coaching

• Coach and develop teams to drive higher performance in supplier relationship management and negotiation capabilities.
   

• Empower global supplier-facing roles to take ownership, accountability, and responsibility for their categories and partners.
   

• Build a strong performance culture through mentoring, skill development, and continuous improvement.
   

Data-Driven Insights & Reporting

• Use strong analytics and data insights to enhance negotiation strategies and supplier business reviews.
   

• Monitor, analyze, and report on key performance indicators related to supplier performance and relationship health.
   

• Structure accurate, automated reporting frameworks to support decision-making at global and regional levels.
   

Operational Ownership & Governance

• Structure and organize supplier relationship activities to ensure efficient workflows, defined responsibilities, and timely stakeholder responses.
   

• Define service level agreements (SLAs) and processes that support global consistency and operational excellence.
   

• Develop and manage budgets, timelines, and resources for the supplier relationship domain.

Priorities

• Establish and structure supplier relationship management practices across the Product & Procurement organization globally.
   

• Build strong partnerships with global supplier roles in all P&P teams.
   

• Coach and elevate global supplier relationship owners with an initial focus on strengthening negotiation practices.
   

• Implement automated, accurate, and standardized reporting across regions.
   

• Define and align the global collaboration process—enhancing efficiency, supporting clear SLAs, and ensuring consistent response times.

HOW TO SUCCEED

• Proven track record in procurement, supplier relationship management, and negotiation.
   

• 10+ years of experience in procurement or supplier management roles with demonstrated success in leading globally and influencing outside direct reporting lines.
   

• Strong leadership skills with the ability to inspire, motivate, and elevate team capabilities.
   

• Excellent communication and collaboration skills suited for cross-functional and cross-cultural teams.
   

• Highly analytical with the ability to convert data into actionable insights and strategic recommendations.
   

• Demonstrated ability to build a strong performance culture through coaching, mentoring, and capability development.

• Ability to travel internationally 30%.

BENEFITS

You’ll be part of a people-centric culture, where your well-being matters.  Our comprehensive package offers standard benefits such as medical, dental, and vision, plus unique benefits such as our onsite health clinic and our incredible dollar for dollar 401(k) match up to 6%. At our HQ, there’s an on-site preschool, restaurant and where you can get active or enjoy our regular team get-togethers. 

We also offer:

• Hybrid work schedule

• Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses

• On-site restaurant, café, pre-school, fitness/social area, employee gardens and more. 

PEOPLE ARE AT OUR HEART

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

ABOUT TVH

TVH is a global one stop shop for spare parts and accessories for forklift trucks, industrial equipment, and agricultural machinery. Our 4600 colleagues are the strength, heart and soul of TVH. We are a dynamic team, where initiative and entrepreneurship are valued, and innovation takes center stage.