Paradise Pool Attendant (Full-Time) - Arizona Biltmore

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

What you will have an opportunity to do:

Paradise Pool is our family friendly pool with an incredible triple 65 feet water slide, 15 indoor air-conditioned cabanas, and a swim up bar.

Paradise Pool Attendant is responsible for maintaining the overall appearance and organization of all seven pools and ensuring guest safety by participating in slide shift duties and enforcing rules and compliance. You will also be responsible for handing out pool towels, maintaining water coolers, and supporting the pool servers with the day-to-day service of food and beverage items at the main pool complex and perimeter pools.

ESSENTIAL FUNCTIONS

• Set up, maintain and reset restaurant tables and cabanas.

• Open and close the pool areas according to established schedule and direction from Manager or Supervisor.

• Continually maintain pool and deck areas to ensure cleanliness and orderly arrangement of pool, towels, and furniture.

• Assist Pool Concierge with handing out towels.    

• Interact with guests in the pool area to ensure their expectations are met or exceeded.

• Escort guests to their desired location as necessary.

• Hand out towels at the Paradise Pool Concierge Desk.

• Regularly tour and inspect perimeter areas of the pool area and straighten furniture and other fixtures while maintaining cleanliness as necessary.

• Expedite food. Clear tables of food.

• Remain aware of, and maintain, established pool area schematics and arrangement of furniture and fixtures.

• Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency and demonstrate this knowledge by acting appropriately in the event of an emergency.

What are we looking for?

EXPERIENCE

• Prior customer service experience, preferred

LICENSES OR CERTIFICATES

• CPR and First Aid Certified, preferred

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.