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Account Associate - State Farm Agent Team Member

Christopher Rowe - State Farm Agent
Posted 21 days ago, valid for 18 days
Location

Pottstown, PA, US

Salary

$50,000 - $55,000 per year

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • The position is for an Account Associate - State Farm Agent Team Member with a competitive salary and requires previous experience in insurance or a related field.
  • The role involves managing customer accounts, assisting with policy changes, and processing insurance claims.
  • The office emphasizes teamwork, customer service, and the belief that supporting each other leads to success.
  • Benefits include license reimbursement, a Simple IRA, free lunch Fridays, and opportunities for advancement.
  • The ideal candidate should possess strong organizational skills and excellent communication abilities.
Benefits:
  • License reimbursement
  • Simple IRA
  • Free lunch Fridays
  • State Farm apparel & gear
  • Office promotions
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
About the Agent:
Chris Rowe has been an Agent for more than 10 years and was a team member for a State Farm Agent for 8 years prior. He understands the State Farm culture and believes that the company’s greatest competitive edge is the Agent. Our office operates daily on the belief that customer service is what differentiates us from our competitors. We have the ability to change lives and the responsibility to offer that opportunity to all of our clients. Our office is an inviting space where both the team and the customer can feel comfortable. 
 
Team work is essential to the success of our office. In addition to the listed responsibilities you must be able to work in a team environment where the office goals are priority. You must embrace the belief that when we support each other everyone succeeds. Finally, when faced with the uncontrollable, you must display the ability to overcome and maintain a positive attitude.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Christopher Rowe - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
 



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