Network Technician

FII USA, Inc., a Foxconn Technology Group Company, is seeking a Network Technician to join our Information Technology team. The Network Technician is responsible for installing, maintaining, and troubleshooting network hardware, cabling, and connectivity across the organization. This role ensures the stability and integrity of wired and wireless network services through proactive monitoring, preventative maintenance, and effective problem resolution to support company operations.

Job Responsibilities

• Install, configure, and maintain network devices, including routers, switches, firewalls, access points, and cabling.

• Perform network troubleshooting to isolate and diagnose connectivity, performance, and hardware issues.

• Support local area network (LAN), wide area network (WAN), and Wi-Fi infrastructure to maintain optimal system uptime.

• Monitor network performance using diagnostic tools and recommend improvements as needed.

• Assist in implementing and enforcing network security standards, access control policies, and data protection measures.

• Support network upgrades, firmware updates, and configuration changes in collaboration with IT leadership.

• Maintain detailed documentation of network configurations, layouts, and maintenance activities.

• Collaborate with IT System Administration and Helpdesk teams to resolve escalated technical issues efficiently.

• Participate in after-hours maintenance windows and on-call rotations as required.

• Maintain accurate asset records for all network-related hardware and components.

• Perform other duties as assigned.

Qualifications

• Associate degree in Information Technology, Computer Networking, or a related field required; Bachelor’s degree preferred.

• 1–2 years of experience in network support or infrastructure maintenance required.

• Familiarity with Windows Server, Linux networking, and Active Directory integration required.

• Preferred certifications: CompTIA Network+, Cisco CCNA, Fortinet NSE, or equivalent.

• Working knowledge of network protocols, IP addressing, and VLAN configuration.

• Strong troubleshooting skills with the ability to diagnose complex connectivity issues.

• Excellent documentation, organizational, and communication skills.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Must be able to lift up to 25 lbs and work in network closets or data center environments.

Reasons You Should Work for Us

• Comprehensive benefits package including medical, dental, and vision insurance coverage.

• Basic life insurance and short-term disability coverage provided by employer.

• Supplemental life insurance and long-term disability coverage options available.

• 401K with employer contribution.

• Personal, Vacation, and Holiday paid time off for all full-time employees.

• Onsite Aurora Health & Wellness Center available for all employees.

• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

About FII USA, Inc., a Foxconn Technology Group Company

FII USA, Inc., a Foxconn Technology Group Company, is a global leader in smart manufacturing and industrial internet services. With a strong presence in the digital economy, we offer a comprehensive range of solutions in cloud computing, industrial internet, smart home, 5G, and network communication equipment. Fueled by continuous innovation and a commitment to sustainable development, we have become a key player in the electronic manufacturing service industry and sit at the forefront of driving advanced industry development.

FII USA, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.