Sales Support Coordinator

Your Role & Responsibilities

Job Summary:

The Sales Support Coordinator is responsible for supporting and assisting the outside sales team in a designated region/territory. The Sales Support Coordinator is responsible for providing sales support as well as maintaining and updating CRM sales related information including samples, opportunities, product variance comments, forecast notes, marketing intelligence, and call summaries. The Sales Support Coordinator will also interact with customers. The main focus is to assist the sales team so they can spend more time in front of customers.

Sales Support

• Process sample requests
• Follows up on samples / backorders
• Assists with next steps and action items as required by the business
• Develops working knowledge of the top customers for each salesperson and assist the sales team in further development of those accounts
• Assists with customer requests / documents
• Along with additional support as per business requirements

Data Management, Reporting, and Analysis

• Assists in tracking KPI’s for Account Managers as determined by the Sales Managers Assists in keeping Opportunities updated in CRM Assists in tracking Special Pricing Requests (SPR) business pull through Helps track and assists with the execution of sales growth plans Assists with Gross Profit (GP) percentage tracking and in the proactive correction of declining profits where possible (i.e., identifies and makes sales team aware of trends) Assists / maintain changes needed for Account Segmentation review and Industry changes spreadsheet
• Develops working knowledge of the top customers for each salesperson and assist the sales team in further development of those accounts
• Assists with customer requests / documents
• Along with additional support as per business requirements

Your Profile

Education and Experience:

• Bachelor’s degree preferred, or 5 years + of relevant experience in customer service
• Computer Skills
• Database software
• Learn ERP System
• Spreadsheet software
• Word Processing software
• SalesForce Experience is an asset

Our Offer 

• We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.

• Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.

• Paid parental leave

• Education assistance program

• Employee assistance program

• Various healthcare plan options as well as 401(k)

We look forward receiving your application.

Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant’s actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state or local law, political affiliation, marital status, membership in an employee organization, parental status, expunged juvenile record, or any other status protected by federal, state, or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal, state, or local law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at accommodations@brenntag.com (phone, tty, fax, email, etc.).

Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States.  For more information, please go to https://www.e-verify.gov/employees or view the poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf.

Brenntag TA Team