Biomedical Technician 2

Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment, and drives customer satisfaction through Service Excellence. Responsibilities include evaluating complex biomedical equipment issues and implementing repairs, performing planned maintenance, safety and environmental inspections, maintaining effective customer relations, following and guiding others on GE policies, procedures, hospital protocol, and documentation. Communicates and partners with teammates and customers, implements GE/customer facility contracts, leads and assists technicians, shares on-call/pager responsibility, documents repair actions, ensures proper care of spares, tools, and test equipment, maintains parts inventory, manages vendor service delivery, enhances technical knowledge, may perform Site Leader role, and meets regulatory requirements. Qualifications require an Associate's or Bachelor's degree in Electrical, Biomedical, Mechanical Engineering or related field with 2+ years of experience servicing medical equipment; or equivalent military education with 2+ years of experience; or High School Diploma/GED with 4+ years of experience. Must comply with background checks and customer access policies, be physically capable of lifting up to 35 lbs and performing various physical activities, and be willing to work after hours or on-call schedules. Quality goals include compliance with GEHC Quality Manual and reporting customer quality concerns immediately.