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Service Manager

DH Pace
Posted 12 days ago, valid for 16 days
Location

Saint Louis, MO 63188, US

Salary

Competitive

Contract type

Full Time

Retirement Plan
Paid Time Off
Life Insurance

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Sonic Summary

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  • DH Pace Company is a family-owned business with over $1 billion in annual sales, seeking a Service Manager for its Overhead Door Company of St. Louis™ branch.
  • The role involves managing technicians, budgeting, and ensuring high-quality customer service in the installation and servicing of door systems.
  • Candidates should have a Bachelor’s Degree and a minimum of two years of experience in a supervisory role within a commercial building products company.
  • Excellent communication skills, organization, and mechanical aptitude are essential for the position, along with a valid driver's license.
  • The compensation package includes competitive pay, medical benefits, paid time off, and a 401k retirement plan with employer match.

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

 

Overhead Door Company of St. Louis, a DH Pace Company, Inc.  aspires to hire a Service Manager who will manage equipment, service, and installation technicians.  This position will be very hands-on directly leading our entry door systems service and installation business with a high degree of customer interfacing.

 

Position Overview

  • Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
  • Manage and directly assist with employee/job scheduling/dispatching and provide assistance with technical/mechanical trouble-shooting/problem solving
  • Effectively communicate with customers, ensuring the highest quality service is always provided
  • Develop, train and hire technicians, office administrative personnel and interns/management trainees as necessary
  • Other duties as assigned

 

Qualifications:    

  • Bachelor’s Degree highly preferred
  • Minimum two (2) years’ work experience; preferably with supervisory or managerial responsibilities with a commercial building products and materials company that fixes/repairs/installs equipment/products
  • Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
  • Must possess a Valid Driver’s License and good driving record

Our benefit offerings include: 

  • Medical, dental, and vision options: Available on the 1st day of the month following your start date!
  • Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
  • Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
  • Floating Holidays: Up to 2 floating holidays per year
  • Competitive compensation: Including annual performance evaluations!
  • 401k retirement plan: Including an employer match!
  • Company paid: Life insurance, short-term disability, & long-term disability
  • and more!

 

Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

 

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)




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