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Supervisor - Community Health Workers

Presbyterian Healthcare Services
Posted a month ago, valid for 18 days
Location

Santa Fe, NM 87503, US

Salary

$25 - $30 per hour

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Contract type

Full Time

Tuition Reimbursement
Wellness Program

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Sonic Summary

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  • Presbyterian Healthcare Services is seeking a Supervisor for Community Health to oversee a team of Community Health Workers across the state.
  • The role requires a Bachelor's degree or equivalent experience, along with 3 years of experience in relevant positions and 2 years of supervisory experience preferred.
  • The compensation pay range for this position is between $48,068.80 and $73,403.20, with additional differentials for night/weekend shifts and other qualifications.
  • Responsibilities include performance management, staff development, and collaboration with various departments to improve health outcomes.
  • The position offers a hybrid work schedule with some travel required, emphasizing the importance of employee growth and well-being.

Location Address:

4801 Beckner Road Santa Fe, NM 87507

Compensation Pay Range:

Minimum Offer $48,068.80 Maximum Offer $73,403.20

Summary:

Supervise a team of Community Health Workers across the state embedded in outpatient clinics that provide connections to community resources, basic health education and access to care navigation. Develop/maintain a coaching model used to track employees performance (quality, production, attendance, etc.) and development. Understand program performance statistics and reporting systems available and work closely with the Manager/Director to apply them in managing service levels and staff performance. Be available to the staff to answer questions, take escalated calls, and monitor performance measures, etc. Motivate and encourage representatives through positive communication and feedback.

A hybrid work schedule available for this role with the expectation that the Supervisor have a standing in-person presence and make an effort to visit team members for in-person events, meetings, and touch-points. Some travel is required.

How you grow, learn and thrive matters here.
• Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
• Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
• Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
• Malpractice liability insurance
• Loan forgiveness through the  New Mexico Higher Education Department 
• EPIC electronic charting system

Type of Opportunity: Full time FTE: 1.00 Job Exempt: Yes Work Shift: Weekday Schedule Monday-Friday (United States of America)

Responsibilities:

Presbyterian is seeking a Supervisor for Community Health, a dynamic leader responsible for recruiting and developing high‑performing teams, driving quality outcomes, and implementing programs that address social determinants of health, substance use, and health promotion. This role oversees performance management, enforces organizational policies, and partners with delivery sites to integrate continuous quality improvement into daily workflows. The Supervisor monitors resource gaps for patients, interprets data to guide team and individual development, and provides feedback that supports innovative peer‑team processes. Additional responsibilities include updating community and behavioral health programs to align with evolving healthcare trends, mentoring staff to deliver exceptional customer service, collaborating across cross‑functional departments, engaging community health workers and peer support specialists to meet departmental goals, and traveling to field sites.
 

At Presbyterian, we believe every patient interaction is an opportunity to show care, compassion, and commitment—starting the moment they walk through our doors.

How you grow, learn and thrive matters here.

  • Educational and career development options, including tuition and certification reimbursement, scholarship opportunities

  • Loan forgiveness through the New Mexico Higher Education Department 


This position is eligible for the Northern New Mexico differential of $4.00 per hour. (This differential may be adjusted or discontinued based on business requirements.)

Qualifications:

  • Bachelors degree in a related field,

  • 6 years of additional experience can be substituted in lieu of degree. Plus 3 years experience as a Community Health Worker, Case Manager, Peer Support Specialist, Care Coordinator, or related position.

  • 2 years supervisory experience preferred.

  • Travel required.

We're all about well-being, starting with yours.
Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.

Learn more about our employee benefits.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.


AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services




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