Director, 3PL Operations Excellence

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology, specialty care, and healthcare information solutions. Our purpose is Advancing Health Outcomes for All.  At McKesson 3PL, we specialize in tailored logistics and operational solutions to help pharmaceutical manufacturers streamline their supply chains and enhance patient access to therapies.

At McKesson 3PL, we are building the future of third-party logistics — and the Director, Operations Excellence will be at the heart of this transformation. This high-impact role partners directly with Distribution Center leaders and all key intersections to unlock performance, implement process and system innovations, and lead critical change initiatives, including the enterprise-wide S/4HANA EWMS upgrade. We’re looking for a dynamic, hands-on leader who thrives in fast-paced, evolving environments, loves solving complex problems, and knows how to rally teams to get things done — with excellence, energy, and a little fun along the way.

Key Responsibilities

• Champion McKesson 3PL’s operational excellence strategy and take the lead in driving transformational initiatives that elevate performance across the network.
• Serve as the go-to operations lead for the SAP S/4HANA EWMS migration — a foundational project for our future — ensuring smooth execution and strong alignment across all stakeholders.
• Step in as interim Distribution Center Leader when needed, bringing clarity, urgency, and steady leadership to ensure continuity and results.
• Be a relentless problem-solver — identifying inefficiencies, crafting innovative solutions, and turning data into actionable insights.
• Inspire, lead, and empower a team of industrial engineers to deliver high-impact projects that optimize systems, processes, and physical layouts.
• Spearhead new client onboarding with DC leadership ensuring capacity, slotting and picking strategies are well defined in advance.
• Collaborate with Ops Leadership on solutions for automation upgrades, packaging enhancements, and facility retrofits.
• Develop detailed action plans, process flow maps, and project timelines from concept through execution.
• Own cross-functional relationships and remove roadblocks through collaboration, communication, and influence.
• Partner with quality and compliance teams to oversee cold chain packaging, validation protocols, and regulatory readiness (DEA, FDA, OSHA).
• Foster a culture of trust, resilience, and engagement — helping teams navigate change and stay motivated through challenges.
• Deliver clear, concise updates and recommendations to senior leadership, keeping them informed and aligned on risks, opportunities, and progress.
• Willingness to roll up your sleeves, dive into the details, and model the behaviors that define McKesson’s high-performance culture.

Minimum Requirements

12+ years of operational experience, including 8+ years of direct people leadership, with a proven track record of leading other leaders. 

Critical Skills

• Proven track record of driving operational improvements and delivering measurable results in complex environments.
• Deep knowledge of warehouse and labor management systems, ERP platforms and tools like BI, Business Objects, Smartsheet and Excel.  SAP, S/4HANA EWM experience is preferred.
• Excellent communicator who can translate data into insights and inspire action at every level of the organization.
• Strategic thinker who thrives on ambiguity and excels at navigating change with confidence and clarity.
• Hands-on leadership style — ready to jump in, coach teams, and lead by example.
• Familiarity with compliance standards in regulated industries (DEA, FDA, OSHA).
• Strong execution skills, with the ability to juggle priorities and keep momentum on high-impact initiatives.

Education

Bachelor’s degree or equivalent experience required.

Physical Requirements

General office demands; Intermittent travel required, up to 50%.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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