Megan Schaefer - Internal Transfer

Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us.

The Engagement Support Services Operations Manager is responsible for the overall operations, services, and resources of the shared services center. The Operations Manager has the responsibility of helping to establish and evolve the center, managing team members, tracking, reporting on, and improving operations, and developing relationships with engagement teams and key stakeholders. The Operations Manager is also responsible for identifying and integrating new processes into the shared service’s scope.

• Onboard, train, mentor, and evaluate a team as it scales up and down in response to business requirements across multiple domestic and international locations
• Foster a team environment and a strong service culture which works collaboratively with engagement teams to ensure delivery of accurate, timely repeatable, and quality-driven service while ensuring all deadlines are met
• Manages standard intake process, routing and processing, review and return processes
• Directs strategic and tactical planning for the development and operation of integrated shared services functions while working with practice leaders on initiatives and prioritization of shared services objectives and continuous improvement
• Provide guidance, process documents, and metrics related to practice volume

What makes us different?

On the surface, we’re one of the nation’s largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you’ll see what makes us different: we’re a relatively jerk-free firm (hey, nobody ‘s perfect) with a world-class culture, consistent recognition as one of Fortune Magazine’s “100 Best Companies to Work For,” and an endless array of opportunities.  At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So, what are you waiting for? Apply now.

Plante Moran enjoys a “Workplace for Your Day” model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.   

Plante Moran is committed to a diverse workplace. We strive to create a culture where each person feels accepted and valued. We believe that each person’s ultimate potential begins with first acknowledging their inherent dignity. When we can recognize — and celebrate — our many human differences, we’re able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work. Plante Moran is an Equal Opportunity Employer. 

Plante Moran maintains a drug-free workplace. 

Interested applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran.    
 

The specific statements above are not intended to be all-inclusive.

$Internal Transfer$