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IT Intern

KOSTAL Group
Posted a day ago, valid for 17 days
Location

Troy, MI 48098, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • KOSTAL is seeking a young professional to assist their IT team with troubleshooting and resolving technical issues.
  • Candidates should be currently enrolled in a relevant degree program and possess basic knowledge of computer hardware, software, and networking concepts.
  • The role involves supporting the installation and maintenance of IT systems, documenting support tickets, and participating in IT projects.
  • Strong problem-solving skills and the ability to work in a team are essential, with Spanish language skills considered a plus.
  • The position offers a salary of $40,000 per year and requires a minimum of 1 year of relevant experience.

Company Description

KOSTAL has a strong family history built on innovation and care for our employees. For over 100 years, our values have guided how we work together to influence, evolve and grow our future.

If you are interested in being part of our next generation, we want to hear from you!

Job Description

Primary Responsibilities – Includes, but are not limited to, the following:

  • Assist the IT team in troubleshooting and resolving technical issues reported by employees.

  • Support the installation, configuration, and maintenance of computer hardware, software, and peripheral devices.

  • Provide basic technical support for internal software applications, systems, and user accounts.

  • Assist with routine network and server maintenance tasks under the supervision of senior IT staff.

  • Participate in IT projects and initiatives, including system upgrades, deployments, and technology rollouts.

  • Document, track, and update IT support tickets, ensuring accurate records of issues and resolutions.

  • Help maintain IT documentation, including procedures, user guides, and system configurations.

  • Stay informed about emerging technologies and industry trends to support continuous learning and development.

Qualifications

Education, Experience & Other Requirements

  • Currently enrolled in a relevant degree program (e.g., Computer Science, Information Technology, Information Systems, or related field).

  • Basic knowledge of computer hardware, software, and networking concepts.

  • Strong problem-solving skills with attention to detail.

  • Excellent communication and interpersonal skills.

  • Ability to work effectively in a team environment.

  • Willingness to learn and take on new challenges.

  • Spanish language skills are a plus.

Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Career level: Young Professionals / Professionals



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