Quality Technician

Clasen Quality Chocolate (CQC) is a world-class manufacturer of chocolate and innovative coatings.  We have recently been awarded the Top Workplaces Award by the WI State Journal - No. 2 Large Employer and the Benefits Award. CQC has been growing double digits annually because of our flexibility, commitment, respect and integrity, and we are looking for quality individuals to join our team.   Working for a family-owned company provides you with the opportunity to wear many different “hats,” make a difference every day, and have fun doing it!  We are committed to being an Employer of Choice in Southern Wisconsin and offering our employees a variety of traditional and unconventional benefits.

We are currently accepting applications for a Quality Technician in our State-of-the-art manufacturing facility in Watertown, WI, conveniently located between Madison and Milwaukee.  

This is a regular, full-time position on DAYS. Day shift works: 4:55am to 5:25pm, 3-4 days per week.  (Week 1: Mon, Tues, Fri, Sat; Week 2: Sun, Wed, Thurs.)

Because you're only working 3-4 days per week, you have more full days off for hobbies and time with friends and family. Also, there is 8-hours of built-in overtime during your 4-day workweek. If you work an extra shift outside your normal schedule, it is paid at double-time.

BENEFITS:

• Health, Dental, Vision Insurance (Low deductible and copays, LASIK reimbursement, Adults orthodontics)
• Company-paid Life and Disability Insurance
• 401(k) Match – up to 5% 
• Paid Vacation, Personal and Volunteer days plus 11 holidays
• Paid maternity/paternity leave
• Wellness: Free fruit, insurance discounts, gym and run/walk/bike event reimbursement, free wellness checks
• Scholarships – Employee, spouse, and children
• College Savings Match – 529 plans
• Summer Camp Reimbursement – children of employees
• Tuition reimbursement  
• Employee appreciation events 
• Onsite Fitness Facility
• Bonus Potential – Perfect Attendance ($300+ quarterly) & Year-End (5%+) 
• Double Time Pay
• Annual Bonus Potential – 5%+
• Free chocolate and coating! 

JOB SUMMARY: Execute the quality systems and programs to prevent or eliminate food safety risks and product quality defects in new and existing products.  Provides Quality Assurance support to production and maintenance personnel. The Quality Technician maintains the authority to cease operations in the event that compliance to quality standards are not being met.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties as assigned.

• Maintain regulatory compliance with Federal, State, and Local regulatory requirements.
• Execute the quality systems and programs to prevent or eliminate food safety risks and product quality defects in new and existing products.
• Provide Quality Assurance support for Production and Maintenance on the shifts.
• Actively monitor the production floor for compliance to quality systems and programs.
• Conduct internal Quality and Food Safety training.
• Conduct internal audits (Food Safety, Good Manufacturing Practices [GMP’s], Sanitation, etc.)
• Control non-conforming product according to company policy.
• Hold/Release of finished products/ingredients in the computer inventory database.
• Conduct physical hold inventory.
• Conduct glass & brittle plastic audits.
• Interact with Production, Maintenance, Customer Service, Procurement, R & D, and Customers.
• Assist in investigation activities for adverse events, Incident Investigation reports and customer complaints.
• Coordinate collection and submission of finished product samples.
• Perform all tasks assigned by the supervisor, while following all company, safety, and quality policies and procedures.
• Maintain regular attendance at work, and work overtime as needed. 

QUALIFICATIONS

EDUCATION/EXPERIENCE:

• Experience working with Microsoft Excel, Word, and Outlook etc.
• Minimum 1 year of CQC experience preferred.
• Experience demonstrating the ability to be detail-oriented and quality-focused.
• Ability to become HACCP (Hazard Analysis and Critical Control Points) certified within one year.

SKILLS AND ABILITIES: 

• Interpersonal skills
• Good time management skills
• Focus on Quality
• Accuracy and Detail Oriented

CQC is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status, race, color, religion, sex, national origin, sexual orientation, gender identity or any other characteristic protected by law.

For more information, please visit our website at www.cqc.com

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