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We are looking for a Sales Administrator to work in our busy transport office in Dyce, Aberdeen. This is a permanent, staff role reporting into our Customer Service Manager.
Sales Administrator Responsibilities
- Client Communication: Contact clients to obtain missing information or answer queries.
- Liaise with Logistics: Work with the Logistics department to ensure timely deliveries.
- Take Orders: Process transactions when a customer wants to purchase a product.
- Process Orders and Invoices: Responsible for processing orders via email or phone, and checking data accuracy in orders and invoices.
- Maintain Records: Maintain and update sales and customer records.
- Reporting: Develop monthly sales reports.
- Feedback Management: Communicate important feedback from customers internally.
- Transportation Administration: Develop and implement improved transportation administration policies and procedures.
- Assist in the processing of Sales Invoices for all departments
- Ensure Purchase Order number requests are received from clients
- Provide administrative support to all departments as requested.
- Assist with passing and approving of Cass invoices in a timely manner
- Generate & maintain client specific reports using excel as requested
- Provide support to other Customer Support team members when own workload is completed
- Assist operations team with completion of consular documents and other export related paperwork
Extra InformationHours: 0900-1730Holidays: 33 daysPension Scheme
