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Are you ready to take your logistics career to the next level? Look no further! At InXpress, we’re seeking a Logistics Coordinator who combines foundational knowledge with practical experience. As a pivotal player in our team, you’ll ensure the seamless flow of goods and services, optimising deliveries for our customers.
Benefits:•   Hybrid 3 days out of 5 (Once trained)•   Customer Service Bonus•   Monday - Friday
Responsibilities Include:•   Providing first class logistics service to our customers across Aberdeen, Dundee and Fife. •   Management and handling of all support calls and emails, including full investigation, replication.•   Identification of user training issues. •   Training on the use of our internal and external software solutions. •   Considering and planning the most effective route for freight. •   Organising the transportation of freight between intermediate destinations. •   Tracking the movement of freight using our bespoke software. •   Reporting back to clients, keeping them up to date with the progress of goods. •   Deciding on the best way to package stock, taking into account factors such as weather, terrain and type of goods. •   Taking appropriate measures for the movement of delicate goods and advising customers accordingly. •   Checking countries’ legal requirements to make sure all the appropriate documentation (e.g insurance and customs forms) are valid and compliant. •   Staying up to date with relevant political activities and legislation that might impact the transportation of freight. •   Organising payments or processes transactions on behalf of the client, such as freight charges.
Essential Skills/Experience:•   A flair for problem solving and troubleshooting. •   Ability to multi-task and prioritise jobs in a constantly changing environment. •   Attention to detail. •   Friendly, enthusiastic and a good team player. •   Excellent interpersonal and communication skills. •   Ability to remain calm when faced with difficult situations. •   Self-motivated and willing to take the initiative. •   Organised, capable and highly efficient to ensure prompt response times. •   Previous experience of Microsoft Office 365 with high proficiency.
Desirable Skills/Experience:•   Knowledge of the shipping / logistics industry. •   Previous experience of helpdesk support or sales in a customer facing environment will also be considered
