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The Credit Control Administrator is responsible for supporting the accounting and finance department in the health-care industry. The position requires a diligent individual with a keen eye for detail and an understanding of financial and administrative processes.
Client Details
Our client is a prominent figure in the health-care industry, with a sizeable workforce dedicated to providing quality care and services. The company operates on a national scale across the UK, with a particular focus on providing expert support and care to those in need.
Description
The role duties will include:
- Management of aged debtors, chasing customers for outstanding debt.
- Dealing with customer enquiries and disputes via email & telephone.
- Management of customer queries and processing them following the company query procedures.
- Liaising with client funders on aged debt issues.
- Notification of accounts applicable for Bad Debt Provisions, under company guidelines.
- Coding and inputting of weekly & monthly direct debit runs, along with customer communications.
- Collaborating with branch operations on client requirements and discussions around debt issues.
- Correct allocation of payments received.
- Reconciling accounts where required.
Profile
The successful candidate will have:
- Ideally studying for a C.I.C.M qualification.
- You understand and embrace change to processes and excellent customer debt collections and accounts receivable processes.
- You're a team player with a positive attitude and excellent communication skills.
- You're process driven and able to follow plans with tight deadlines, especially at peak times of the month.
- You are able to work under pressure in a fast-paced environment.
- Impeccable time management.
- Excellent approach to customer service
- Management of accounts receivable processes to a high level of accuracy and reconciliation.
Job Offer
On offer:
- Immediate start and weekly pay
- Ongoing temporary contract
- Hybrid working, 2 days working from home
- Monday - Friday, 40 hours per week, 8.30am - 5.30pm
- An opportunity to work within a leading company in the health-care industry
- A supportive team environment
- Valuable experience in credit control administration
