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Groups Specialist

Gecko Travel Recruitment
Posted 5 days ago, valid for a month
Location

Altrincham, Cheshire WA141BL, England

Salary

£23,000 - £25,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Gecko Travel Recruitment is seeking a Groups Specialist for a successful independent Tour Operator.
  • The role involves planning and managing group travel arrangements and requires at least 12 months of experience in the travel industry.
  • Candidates should possess excellent customer service skills and a good geographical knowledge of the world.
  • The salary for this position is dependent on experience, and the role is full-time, office-based in Altrincham with a schedule of Monday to Friday from 9am to 5:30pm.
  • This position is ideal for those looking to enter the travel industry in a customer service-focused role rather than front-line sales.

Gecko Travel Recruitment are delighted to be working with a highly successful independent Tour Operator who are looking for a Groups Specialist to join their team.

The Role:

As a Groups Specialist you'll be responsible for planning, coordinating, and managing group travel arrangements while delivering an excellent experience for our clients travel agency partners. This role involves handling all aspects of group bookings including flights, accommodations, and transportation, liaising with airlines, and acting as the main point of contact for agents from inquiry to post-travel feedback. The Groups Specialist will prepare tailored quotes and itineraries, ensure accurate confirmations and documentation, manage payments, and proactively identify opportunities for upselling and cross-selling within group travel packages.

You will have:

  • You will have at least 12 months experience working in the travel industry

  • A good geographical knowledge of the world

  • Excellent customer service experience

  • Good telephone manner

  • Well organised with good attention to detail

Additional Information:

  • Salary depending on experience

  • Monday to Friday 9am to 5:30pm

  • Office based in Altrincham

  • Full training will be provided

  • Full time, permanent role

This is a perfect entry level role for someone wanting to work in the travel industry away from front line sales and more customer service.

Apply with your CV quotingGTR1773

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.