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The position and grade requires that the employee must have a minimum of 2 years experience as a Workshop Engineer (i.e. within the Engineer grading level). The employee must have acquired the relevant qualifications, knowledge and skills and have attended at least 2 product training courses. The employee can have a bias toward either IC or electrical trucks.
Technical knowledge requirements:
Electrical knowledge
Hydraulic knowledge
Transmission
This individual must be team oriented and flexible, and actively seek to share information and assist his or her peers. He / she must maintain clear written and oral communication proficiency with colleagues and customers.
To provide a professional, efficient & responsive service support to customers by means of maintaining & repairing materials handling equipment to the highest standard whilst observing Health and Safety regulations at all times. To always ensure value for money is achieved for both the customer and our client.
Key Tasks:-
Area
Expected End Result
To undertake the repair & maintenance of industrial, agricultural and warehousing trucks and ancillary equipment, ensuring maximum profitability and return.
Repair of equipment wherever possible as a first time fix ensuring full Health and Safety compliance whilst maximizing return on investment.
To perform pre-delivery and off-hire inspections; make all necessary adjustments; ensure all damage and faults are highlighted to supervisors and recorded accurately on appropriate Forkway documentation. Ensure a value for money service is provided and therecommendations are a fair assessment of the repair required.
Work can be invoiced promptly and accurately to the correct Company.
To add, remove or adapt attachments and accessories.
Full Health and Safety compliance whilst maximizing return on investment.
To promptly and accurately complete all paperwork required within the role includingservicing sheets, breakdown reports, accident reports, timesheets, quotes etc.
Paperwork is completed accurately and sent to the office within the stipulated time period.
To follow all Company, and Governmental Health & Safety policies and procedures. Keep own and common work areas clean and tidy.
The safety of yourself, your colleagues, customers or other third parties is never put at risk.
To ensure all allocated work is performed to the specified standard and within the allocated time period.
Maximise own efficiency without burdening other colleagues.
To ensure necessary replacement parts and spares for stock are ordered promptly.
Customer or sales opportunity downtime is minimised.
To ensure all Company issued tools and safety/protective equipment are kept in a satisfactory condition reporting all deficiencies immediately.Own tools and safety/protective equipment may only be used once approved by the departmental manager and must then be kept and used under the Company conditions as outlined above.
Quality of workmanship is maintained at the prescribed level and risk of personal or third party injury is minimised.
From time to time you may be required to work alone or with other members of staff on customer sites.
Service and repair of equipment as a first time fix wherever possible.
Benfits:
Working hours- 08:00- 16:30
Overtime available.
Bonus claims on chargeable work.
24k - 32k depending on experience and qualifications.
