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Your new companyA well established organisation based in Pembrokeshire. A family-friendly company that provides entertainment and luxury for guests.Your new roleYou will be responsible for providing advanced technical support and problem-solving within the organisation. While there is no typical day-to-day routine, your primary focus will be on IT Support and Network Support covering the site of 550 acres.
- Troubleshoot and repair complex technical issues related to specialised equipment.
- Provide support for the whole site and be on call for IT Support.
- Lead and mentor junior technicians, providing training and guidance.
- Ensure seamless IT support and network services
What you'll need to succeed
- Proficiency in Active Directory and M365 Suite:A solid understanding of Active Directory administration, user management, and group policies.Familiarity with Microsoft 365 applications, including Exchange Online, SharePoint, and Teams.
- Knowledge of Azure (Desirable):While not mandatory, experience with Microsoft Azure services can be a valuable asset. Understanding Azure AD, virtual machines, and cloud infrastructure will enhance your capabilities.
- Experience with Mobile Device Management (MDM):Managing mobile devices (iOS, Android) within an organisation is crucial. Familiarity with MDM tools such as Intune.
- Service Desk Software Proficiency (Useful):Having worked with service desk or ticketing systems helps streamline IT support processes. Knowledge of tools like ServiceNow or Jira can be advantageous
What you'll get in returnA great family friendly organisation, provide great benefits such as:- Staff Discount- Free access to all on site facilities- Employee Reward points- Flexible work optionsWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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