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Our global client based in Banbury seeks a French speaking Customer Service Executive to join their team and to take an active lead in client onboarding and operational delivery to support their clients' needs and expectations.
Duties of the Customer Service Executive will include:
- Offering first level support for clients on the company customer portal.
- Communicating courteously, efficiently with clients/Internal stakeholders, by telephone, email, face2face, platforms including Zoom/MS TEAM
- Ensuring clients information is accurate and up to-date and communicating changes as applicable to wider audience.
- Carrying out all administration and checks for Contractual Agreements
The ideal Customer Service Executive will be a fluent French speaker with at least 2 years' experience in a customer focused, learning & development role or training role. You will have first class communication skills, both written and verbal together with the ability to plan and organise your working day with little supervision .
Our client offers a favourable salary together with an attractive range of benefits including a bonus scheme and a hybrid working model after a successful probationary period.
For more information and to apply, get in touch with our Witney branch or click 'Apply Now' to submit your application.
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