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About The Company:
Based in East London, Barking E&C has been open since January 2014 however our experience spans more than 50 years combined. Over the years we have managed and completed various projects inside and outside of London for various clients such as housing associations and London councils. We operate everywhere inside London, and we can travel outside M25 area as well. Here at E&C, we can undertake projects from internal/external refurbishments and maintenance to new builds. We also have capacity and resources to undertake any domestic electrical project as well as commercial/residential emergency lighting, as we have our own in-house electricians, and they are registered by NICEIC as a company.
About The Role:
The repairs planner plays a crucial role in ensuring that all operatives and teams have scheduled jobs. The repairs planner will ensure that the correct operative will be assigned to the job and collate together what materials are required, for the operative to then act on this information.
The ideal candidate will have a strong background in communicating with residents for making appointments, be a team player and liaise with other office members, as well as site staff. General knowledge of repairs and maintenance, planned works, is important and required however, if you have experience in fire safety works, this job will suit you best. If you are a candidate that has very good experience with the above, plus what is outlined below, then we will look forward to speaking with you.
Duties:
- Keep on top of daily emails and never leave them unanswered.
- Provide job updates to clients.
- Liaise with residents for appointments.
- Extract what requirements will the job have i.e what materials and provide this to the operatives.
- Extract PDF surveys and fire risk assessments and upload onto our job management system.
- Update our job management system (E-Works).
- Keep tabs of the assigned contracts and any client requirements.
- Manage complaints and satisfactory reports.
Candidate Requirements:
- Very good knowledge of using Microsoft office, especially excel.
- Can think on their feet and come up with solutions.
- Have very good experience and knowing how to talk to residents and clients.
- Can quickly pick up processes and understand the various systems we use.
- Liaise with office and on-site staff.
- Chase operatives to actively finish jobs on time and with good quality.
- Become autonomous in your craft and only implicate the line manager when you are unsure.
Skills:
- Knowledge of fire safety works (firestopping, fire doors etc).
- Knowledge of general construction, specifically repairs and maintenance, planned works.
- Pro-active planning.
- Thinking on your feet.
- Picks up and understands quickly.
If you feel that you have the relative skills/attributes to fulfil this role then please apply now!
