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- Ensuring the deadlines on the credit control calendar are met in relation to the accounts allocated to the role.
- Responsible for ensuring that the members payments are received on time and ensuring good communication is in place pre and post payment deadlines.
- Involvement in the businesses’ stop process.
- Monitoring and enforcing members credit limits.
- Ensuring any member issues or adverse events are raised and escalated internally.
- Pro active in resolving member/supplier queries working to reduce overdue debt and meet KPI’s.
- Ensuring that credit control processes are fully documented, reviewed and kept up to date.
- Ad-hoc administration duties as requested.
- Confidence and ability to build strong working relationships with team members and other stakeholders.
- Proven team player.
- Interpersonal skills sufficient to support, advise and influence members of staff from different parts of the business whilst providing strong financial control where necessary.
- Hands-on approach and proven ability to work under pressure and to tight deadlines.
- Strong numeracy and mathematical ability
- Confident telephone manner and negotiation skills
- A willing and adaptable aptitude to provide support to the finance team when necessary, during busy periods or times of absence
