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Job Role
Acorn by Synergie is currently recruiting for a Spa Therapist on behalf of their client.
As a full time Spa Therapist, you will be responsible for delivering a variety of spa services and treatments and delivering an excellent customer experience, offering treatments including massages, body treatments, spa days and facials.
- Meet, greet and direct guests on arrival and dealing with customer enquiries promptly
- Ensuring guests receive an exceptional level of service throughout their whole experience at the spa and hotel
- Maintain cleanliness and organisation of the spa area at all times and reporting any additional maintenance issues as soon they arise so they are dealt with quickly
- Manage and carry out procedures to the highest standard
- Have current knowledge of all treatments
- Ensure all treatments comply with current legislation and company standards
- Cross-sell complimentary services and recommend appropriate home care products
- Ensure prompt payment and thorough consultation cards
- Interact and communicate effectively with clients, members, team members, guests, and management team
- Ensure all health & safety requirements are met including working in a Covid Secure following the Groups procedures
Hours of work
- 5 days a week, sometimes 4 in low season
- Overtime available
- Combination of shifts 1000am-1800pm / 1100am - 1900pm / 1200pm - 2000pm
This position is full time and includes evenings and weekends. We like to make sure our guests have a full experience all year round so the spa facilities are available over Christmas, Easter etc.
What are we looking for?
To successfully fill this role as a Spa Therapist, you should maintain the attitude, behaviours, skills, and values that follow:
- A minimum of NVQ Level 3, or currently working towards
- Experience in a busy salon or spa is desirable
- A neat and tidy appearance and adhere to uniform requirements.
- Ability to work on your own or in a team
- Positive attitude and willingness to learn
- Excellent communication skills
- A minimum of NVQ Level 3 with experience in a busy salon or spa is desirable
- Preferred Elemis, OPI, HD Brows and Lava Shell trained
What's in it for me?
- Full time, permanent contract
- Working for a hotel with an exceptional reputation in a beautiful location
- Free transport to and from work from Barnstaple, Chivenor and Braunton
- Free meals whilst on shift
- Employee Reward discount scheme
- 28 days annual leave
- Discount across all food and drink
- Discount for stays across the hotelier group
- Weekly pay + monthly pooled tips
- Employer Pension scheme
- Limited live in shared accommodation available*
*dependent on availability at time of enquiry
Interested?
Please click the apply now button below. Alternatively you can send an up to date copy of your CV to or call the Barnstaple office on for more information
Acorn by Synergie acts as an employment agency for permanent recruitment.
