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Job Title: Credit Controller
Location: Basildon
Hours: 07:30 - 16:30 Monday to Thursday, 07:30 - 13:45 on Fridays
Pay Rate: £13 per hour
Duties:
- Conduct credit control activities, including proactive chasing of customers via phone and email.
- Collaborate with colleagues to promptly resolve customer inquiries and concerns.
- Manage incoming calls efficiently and professionally.
- Maintain a comprehensive Customer-receipts report, tracking outstanding payments.
- Utilize Customer portals to address queries, obtain Remits, and copy SBIs.
- Code SBIs and Remits in advance of receipt for streamlined processing.
- Organize and maintain the SL filing system for easy retrieval.
- Dispatch invoices to customers via email.
Skills/Qualifications:
- Ability to follow both oral and written instructions accurately.
- Proficient in Microsoft Office suite, particularly Excel.
- Prior experience in a similar manufacturing role is preferred.
- Strong problem-solving skills, keen attention to detail, and dependable work ethic.
- Proactive and innovative mindset, capable of identifying and implementing process improvements.
- Effective team player with a positive 'can-do’ attitude, while also able to work independently.
- Excellent time management skills, adept at prioritizing tasks efficiently.
- Comfortable working accurately in a fast-paced and pressured environment.
- Clear and concise written and verbal communication skills.
