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Job Title: Service Charge Officer
Location: Basingstoke
Salary: £28,000 - £35,000 (FTE)
Job Type: Full-time
Are you a detail-driven finance professional with a strong grasp of accounting principles and a passion for accuracy? Join our valued clients team as a Service Charge Officer, where your core focus will be on the financial planning, reconciliation, and reporting of service charge accounts. This role is ideal for someone with a background in finance or accounting who thrives on working with data, ensuring compliance, and delivering excellent service.
Key Responsibilities:
- Prepare and manage annual service charge budgets for a portfolio of properties, ensuring all estimates are accurate, well-documented, and compliant with legal and regulatory standards.
- Conduct year-end financial reconciliations, comparing actual costs against budgeted figures, and calculating balancing charges or credits with precision.
- Produce and issue detailed service charge statements to residents, ensuring clarity, transparency, and full audit compliance.
- Analyse financial data from multiple systems, identifying discrepancies, variances, and trends, and taking corrective action where necessary.
- Maintain accurate financial records, including reconciliations, audit trails, and internal controls, supporting the integrity of financial reporting.
- Interpret and resolve complex financial queries from residents and stakeholders, providing clear, professional responses both in writing and over the phone.
- Support internal projects by representing the service charge function, contributing financial insights and ensuring accurate reporting throughout.
- Collaborate with finance, housing, and property teams to ensure service charge processes are integrated, efficient, and aligned with organisational goals.
What We’re Looking For:
- Experience in accounting, finance, or service charge management, ideally within housing or property sectors.
- Strong analytical and numerical skills, with a keen eye for detail and accuracy.
- Proficiency in financial systems and data analysis tools.
- Knowledge of service charge legislation and housing finance regulations.
- Excellent communication skills, with the ability to explain financial matters clearly to non-financial audiences.
- A proactive, solution-focused mindset and a commitment to continuous improvement.
Ready to bring your expertise to a role that makes a difference?
Apply now with your CV and a cover letter outlining your relevant experience and why you’re the ideal candidate for this finance-focused opportunity.
