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Red Recruitment is recruiting a Customer Service Executive to join our client, a thriving established insurance business. The salary for this position is £27,000 - £30,000 per annum and also includes a further 20% commission, this role is located in Basingstoke.
Benefits and Package for a Customer Service Executive:
- Salary: £27,000 - £30,000 per annum + 20% commission
- Hours: 35 hours per week
- Contract Type: Permanent
- Location: Basingstoke
- Bonus structure
- 24 Days Holiday (plus public holidays)
- Bonus opportunities
- Continued development opportunities
- Salary increases and career progression for the high performers
- Pension scheme
Key Responsibilities of a Customer Service Executive:
- Providing customer service support to commercial staff and customers ensuring they purchase the right insurance cover
- Providing claims support and advice to commercial customers
- Identifying cross-selling and up-selling opportunities to both new and existing clients
- Ensuring regulatory and legal requirements are adhered to, ensuring the customer's business insurance is fit for purpose
- Maintaining up-to-date regulatory knowledge and adapting to a constantly changing regulatory environment
Key Skills and Experience of a Customer Service Executive:
- Proficient with SME/Commercial Insurance products
- Knowledge of FCA Regulations and compliance
- Having a professional qualification relevant to the role is preferred
- You should be enthusiastic about Insurance and providing the very best experience for customers
- Excellent people skills, with the ability to communicate at all levels
If you are interested in this position and have the relevant experience required, please apply now!
Red Recruitment (Agency)
