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A client, a prestigious automotive dealership, is looking to recruit a Customer Service Advisor. As a Customer Service Advisor, you will be the first port of call for any after-sales inquiries, complaints, and general calls that come into the automotive company.The Customer Service Advisor role will be based in Basingstoke full-time.Some of the main duties of the Customer Service Advisor role will include:
- Manage outbound/inbound calls promptly, efficiently, and professionally.
- Price or service inquiries
- Customer service queries and complaints
- Telemarketing campaigns
- Participate in projects as and when required or directed by management.
To be a successful Customer Service Advisor and have a chance to gain such an exciting opportunity you will ideally need to have experience in the following:
- Competency in numeracy, literacy, and IT
- Excellent telephone manner
- Resilience
- Smart appearance
- Call centre/customer service experience
This really is a fantastic opportunity for a Customer Service Advisor. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out!
