Support Manager

Support Manager

Location: Basingstoke

Salary Scale: £27,711.00 - £30,060.00 Annually (FTE)

Start Date: ASAP

Closing Date: 11:59 pm, 20th May 2025

Contract Type: Permanent

Contract Term: Full-Time

About the Role:

GSL Education offers a fantastic opportunity to be part of something extraordinary.

We believe every child deserves a future full of possibilities — and we’re looking for a Support Manager who shares that belief. As a Support Manager, you’ll play a key role in managing the daily behaviour and emotional regulation of students with Social, Emotional, Communication and Interaction Difficulties (SECID).

About the Academy:

As a specialist SEMH secondary school for students aged 10–16, they challenge the ordinary with bold and innovative approaches. There is a passionate staff team who works tirelessly to create a supportive, high-expectation environment where every child can thrive. They believe in transforming lives, not just teaching lessons. Each day, the staff goes above and beyond to provide life-changing education for young people with ASC and SEMH needs.

Support Manager Role:

• Communicate complex and sensitive information empathetically to staff, pupils, and families
• Use interpersonal and de-escalation skills in emotionally charged or antagonistic situations
• Provide care, guidance, discipline, and encouragement to students
• Act as a positive role model, showing fairness, compassion, and setting clear boundaries
• Collaborate effectively with parents, stakeholders, and external agencies
• Support the Line Manager in developing team competencies
• Follow all Academy policies and procedures
• Report behavioural issues promptly and accurately to senior staff
• Assist in ensuring staff are trained in record-keeping practices
• Keep up-to-date with IT skills and data protection standards
• Monitor and update the online bullying reporting system daily
• Participate in audits and support action plan development with the Line Manager

Requirements for Support Manager Role:

• NVQ Level 3/4 or equivalent qualification
• Desirable: Behaviour Management training
• Experience working in a classroom environment
• Proven ability to support challenging behaviours
• SECID (Social, Emotional, and Communication Interaction Difficulties) experience needed
• Experience with family liaison or related responsibilities
• Excellent communication skills, and confident in negotiation and influencing situations
• Strong organisational and time management skills
• Ability to implement behavioural strategies effectively
• Full UK driving licence
• Strong analytical problem-solving skills and skilled in de-escalation techniques

To work with GSL Education as a Support Manager , you should: 

• Have the right to work in the UK. 

• Have an up-to-date CV with two relevant references from within the last 2 years. 

• Have a DBS registered to the update service or be happy to apply for one with GSL Education 

 
Here at GSL Education, we offer competitive pay rates, bespoke service and dedicated Consultants who will support you in securing your new role. Whether you are at the start of your career or are looking for a more manageable work-life balance, rest assured we are here for you. As experienced Education Recruiters, we have helped hundreds of Candidates gain the relevant experience and training required to become Specialist Support Staff, Newly Qualified Teachers, Fully Qualified Teachers, Education Psychologists and even gain Senior Leadership appointments.  

Please be advised that this role requires strong knowledge and understanding of safeguarding and child protection and that successful applicants must satisfy all background safer recruitment checks including an enhanced DBS on the update service. 

For more information about this position, please visit our website to contact the relevant branch. To work with GSL Education in the role of Support Manager, please apply via the application link or visit (url removed) to apply online.