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Service Charge Officer

Reed
Posted 6 hours ago, valid for 8 days
Location

Basingstoke, Hampshire RG22 4UY

Salary

£30,000 - £36,500 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Service Charge Officer position is available in Basingstoke with an annual salary ranging from £30,000 to £36,500.
  • This is a fixed-term role until May 2026, offering a hybrid working model.
  • Candidates should have experience in a similar role, ideally within the housing sector.
  • Key responsibilities include managing service charge budgets, producing statements, and resolving customer queries.
  • The role requires proficiency in Excel, excellent organizational skills, and a strong customer-focused approach.
Service Charge Officer
  • Annual Salary: £30,000 - £36,500
  • Location: Basingstoke
  • Job Type: Fixed Term (until May 2026)

Our client in Basingstoke is looking for a Service Charge Officer on a fixed-term basis. This role offers a hybrid working model. Ideal for those passionate about delivering exceptional customer service with a keen eye for detail.

Day-to-day of the role:
  • Manage and reconcile service charge budgets for homes.
  • Produce compliant service charge statements and resolve customer queries.
  • Analyse data to identify trends and correct discrepancies.
  • Maintain accurate records and ensure documentation is audit-ready.
  • Collaborate with teams to enhance processes and improve efficiency.
Required Skills & Qualifications:
  • Proficient in Excel with high attention to detail.
  • Experience in a similar role, ideally within housing.
  • Excellent organisational and communication skills.
  • Customer-focused with the ability to handle complex information.
Benefits:
  • Discounted shopping & cycling scheme.
  • 25 days holiday plus bank holidays, increasing annually.
  • Company pension 
  • Flexible working options and comprehensive insurance covers.

To apply for this position, please submit your CV and cover letter detailing your relevant experience and interest in the role.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.