Product Support Engineer

Job Role: Product Support Engineer

Job Type: Permanent

Location: Bedford

Salary Range: Market Related

Our client, a technical automation & drives distributor, is on the lookout for a Product Support Engineer to join their growing team. The role provides support for the company's automation product categories, with a focus on motors, gears, electrical drives and sensing/measurement.

Key Responsibilities - Product Support Engineer:

• Provide technical support to customers on Motors & Gears, Electrical Drives, and Sensing/Measurement technologies.
• Respond promptly and effectively to customer sales and technical inquiries.
• Maintain an active project list, ensuring all actions and follow-ups are completed.
• Develop expertise in competitor products and perform cross-referencing.
• Conduct product demonstrations when required.
• Assist in processing customer returns and resolving related issues.

Qualifications & Experience - Product Support Engineer:

• Degree in a relevant engineering discipline (e.g., Electrical Engineering, Mechanical Electronic Engineering, Mechatronics, Computer Science); HNC/HND or equivalent technical qualifications will also be considered.
• Knowledge or experience in Motors & Gears, Electrical Drives, or Sensing & Measurement technologies is beneficial.
• Strong desire to expand knowledge in automation technology.
• Excellent interpersonal and presentation skills.
• High accuracy and attention to detail.
• Ability to work independently and collaboratively within a team.
• Proficiency in Office Applications (Excel, Word, PowerPoint).
• Must have permanent eligibility to work in the UK.

Benefits - Product Support Engineer:

• Opportunity to work in a vibrant and fast-paced environment with a growing company.
• Room for professional development and advancement in the automation industry.
• Competitive salary and benefits package.

For more information regarding this role please call Josh Kerr on or email

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

For details of other opportunities available within your chosen field please visit our website

Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.